1. Getting Started & Store Setup
Setting up your restaurant on RestroCore takes less than 3 minutes. After registering your outlet instance, you can sign in to configure store details, tax rates, and staff credentials.
Sign In with Admin Credentials
Navigate to /login and sign in with your administrator account (e.g. admin / Admin@1234 with PIN 0000). You will land on the live Floor Dashboard.
Configure Restaurant Profile & GST
Go to Settings from the sidebar. Enter your restaurant name, legal address, phone number, GSTIN number, default GST percentage (e.g. 5.00%), and receipt footer greetings.
Setup Staff Roles & Quick PINs
Open Users & Roles to add cashiers, captains, and kitchen chefs. Assign each member a 4-digit quick-auth PIN (e.g. 1111, 2222) for rapid terminal unlocking without passwords.
2. Table & Dining Floor Plan
RestroCore provides a real-time color-coded visual floor plan divided by physical dining sections (e.g. AC Main Hall, Terrace/Outdoor, VIP Private Rooms).
Understanding Table Color Statuses
🟢 Available (Green): Ready for new guest seating.
🔴 Occupied (Red): Active dining with open KOTs and unbilled items.
🟡 Billed (Amber): Bill generated and presented to guest; awaiting settlement.
Adding Dining Areas & Tables
From Settings → Floor Plan, create custom dining zones with customized capacity limits and sort orders to mirror your restaurant layout.
4. Taking Orders & Firing KOTs
High-speed order taking designed for touchscreen terminals and mobile tablets with zero lag.
Select Table & Enter Guest Count
Click any green "Available" table on the dashboard or search by Table Name (e.g. T4, VIP1). Enter number of covers/guests.
Add Items to Cart & Special Notes
Tap dishes to add to the cart. Click any item to attach custom cooking instructions (e.g. "Less oil", "No onions", "Extra spicy").
Fire KOT to Kitchen
Click Fire KOT. The order immediately dispatches to the Kitchen Display System (KDS) and prints to network thermal kitchen printers.
5. Kitchen KDS Display System
The live KDS screen (/kitchenprocess) replaces paper slips with a real-time dispatch feed.
Real-Time Ticket Countdown
Each incoming KOT displays order time, elapsed preparation timer, table number, server name, and special modifier tags.
Visual Urgency Warning
Tickets automatically shift from Gray → Yellow (>10 min) → Flashing Red (>15 min) to alert the kitchen crew of delayed tickets.
6. Billing, Split Payments & Settlement
Settle table checks in under 5 seconds with multi-mode payment splits and automated GST compliance.
Generate Final Bill & Apply Discounts
Click Bill Table. Apply percentage or flat manager discounts with PIN authorization if required.
Multi-Split Payment Modes
Split payments across Cash, UPI Dynamic QR, and Credit/Debit Cards in any custom combination.
Thermal Receipt & Digital Invoice
Print to 80mm or 58mm POS thermal printers or send digital invoices to customer phones.
7. Shift Day Close & Cash Reconciliation
Maintain 100% financial accountability at the end of each shift or business day.
Open Register → Day Close
Open /dayclose. The system automatically tallies total bills, cash payments, UPI transactions, card payments, and discounts given.
Count Drawer Cash & Note Variances
Enter actual physical drawer cash. The system calculates variance discrepancies and locks the shift records for auditing.
8. 15-Day Guaranteed Offline Mode
RestroCore is engineered with an offline-first architectural lease engine. If your restaurant’s broadband or Wi-Fi goes down, the entire POS terminal continues taking orders, printing KOTs, and settling bills locally for up to 15 days.
outbox_sync_queue database. As soon as internet connectivity returns, the system automatically synchronizes data back to the central SaaS cloud.
9. SaaS Master CRM & Multi-Outlet Management
For chain owners and franchisors, the SaaS CRM (/saas/login) offers complete multi-tenant control.
Provision New Outlets in 1 Click
Create new restaurant tenants, assign custom subdomains, configure subscription plans (Starter, Growth, Enterprise), and set offline token validity.
Manage Inquiries & Demo Leads
Review incoming demo requests submitted from the marketing contact form, convert leads to active accounts, and track monthly recurring revenue (MRR).
10. FAQ & Operational Troubleshooting
How do I reset a forgotten staff PIN?
An Administrator or Manager can open Users & Roles from the navigation sidebar, click Edit Staff, and enter a new 4-digit PIN.
Can I run RestroCore on multiple tablets at the same time?
Yes! RestroCore supports concurrent multi-terminal operation. Waiters can take orders on Android/iOS tablets while cashiers settle bills on the main billing desktop simultaneously.
What thermal receipt printers are supported?
All standard ESC/POS 80mm and 58mm USB, Ethernet/LAN, Bluetooth, and Wi-Fi thermal printers (Epson, TVS, Citizen, Posiflex, Rongta, etc.) are supported natively.
Need Live Operational Assistance?
Our restaurant technology team is available 24/7 on direct phone hotline & WhatsApp.